Case studies
Financial statements
At Syngene, project management serves as a critical four-way bridge, connecting external and internal stakeholders with the technical and operational dimensions of a project. Our team of seasoned professionals; equipped with advanced technical expertise, project management certifications, and a customer-centric mindset; leverages our proprietary SynPro platform to proactively manage risks and ensure reliable delivery.
Our proprietary platform, lisyning, enables us to capture and act on customer feedback. This mechanism helps us gain deeper insights into customer requirements, driving continuous improvement in our services.
Operational excellence is the cornerstone of our commitment to continuous improvement. Over the past five years, we have built a strong foundation by embedding Safety, Quality, Delivery, Efficiency, Customer Centricity, and Culture into our processes. These initiatives align with our vision of becoming the most trusted and innovative partner for our customers.
The iConnect kaizen portal has fostered a culture of continuous improvement and innovation, making the idea management process efficient, transparent, and collaborative. Bolstered by the Kaizen League, we logged 2,600+ kaizen ideas in FY25.
We continue to drive efficiency and quality improvements through structured Lean and Six Sigma programs, where employees progress from White Belt (introductory level) to Yellow, Green, and Black Belt (advanced expertise). These training courses have empowered employees to identify inefficiencies, implement process enhancements, and drive data-driven decision-making. In FY25, we trained 1,600+ individuals across the company.
White Belt
Yellow Belt
Green Belt
Black Belt
Basic PM
Intermediate PM
Advanced PM
Further, through Synpro Academy, we continued to expand project management capabilities across the organization training 250+ individuals across various proficiency levels.
Syngene has become the first company globally in the Pharma and Life Sciences industry to achieve the prestigious 5S certification from JUSE and QCFI underscoring our unwavering commitment to operational excellence, workplace efficiency, and industry-leading standards.
The 5S certification, governed by JUSE – the esteemed body behind the Deming Prize – and represented in India by QCFI, is a globally recognized standard that evaluates workplace organization, efficiency and safety. 5S stands for Seiri (sort), Seiton (set in order), Seiso (shine), Seiketsu (standardize), and Shitsuke (sustain), a methodology designed to create a world-class organized workplace.
Clinical Development, Analytical Development, Quality Control Biologics, and Biopharmaceutical Development units received QCFI Level 1 Certificate, whereas Quality Control Biologics and Biopharmaceutical Development units achieved JUSE 5S Certification.
Syngene’s commitment to Lean Six Sigma methodologies was recognized at the National Six Sigma Competition 2024, organized by the Confederation of Indian Industry (CII). All five of our Lean Six Sigma projects received the Platinum Award, the highest honor, for achieving scores over 75%.
A kaizen initiative on sustainable hazardous waste management through co-processing was presented at the ICQCC-2024 in Colombo, Sri Lanka, where it received the highest honor – the Gold Award.
In FY25, we received 41 external awards and recognitions from national and international platforms for achievements in Lean Six Sigma, Kaizen and Process Innovation, Poka-Yoke (Error-Proofing Techniques), and Operational Excellence. These recognitions highlight our strong focus on continuous improvement, efficiency, and innovation in driving execution excellence.
