Our supply chain is designed for efficiency to ensure timely and accurate deliveries as specified. Partnering with suppliers who share our values and work to the standards of safety, compliance, and environmental protection that we apply in our own operations, we recognize that the resilience of our supply chain is a fundamental building block of our long-term competitiveness.
Supply chain resilience and building dual sourcing capabilities are at the core of Syngene’s strategy for sustainable growth and creating a strong CRDMO platform. Increasingly, this is becoming an important theme among our clients who seek to derisk and diversify their supply sources amid geopolitical challenges. Since 2023, over 60% of our request for proposal (RFP) submissions have included dual-source options, allowing customers to choose based on their sourcing priorities.
We are focused on building a robust local supply ecosystem and improving supply assurance through strengthening relationships with global suppliers and building category management capabilities for strategic decision-making in sourcing.
Syngene currently manages over 2,800 suppliers across 30+ countries ensuring timely delivery and strict adherence to quality and regulatory compliance across a wide range of requirements, ranging from chemicals to electronic and capital equipment.
During the year in Discovery Services, Syngene partnered with international suppliers to establish supply points in India and increase stock availability for raw materials with low volume requirements. For Development Services, Syngene continued with the process of establishing reliable supplier partner network for niche chemistry requirements within India. This partner network for key starting materials and intermediates, form the cornerstone of our local supply ecosystem, reducing dependency on external supply chains.
Efforts within Manufacturing Services are directed towards optimizing raw material delivery schedules, bolstering cost competitiveness, and strengthening cGMP compliance. Our supplier quality assurance function focuses on nurturing robust cGMP and safety standards amongst the strategic suppliers while also reinforcing compliance with Syngene’s procurement practices.
To make our inbound and outbound deliveries fast and efficient, Syngene has long-term relationships with global freight forwarders and AEO (Authorized Economic Operator) Tier 3 accreditation that enables in simplifying the clearance processes.
Supplier Summit & Awards 2023, Bangalore
This year, we took further steps to integrate ESG principles in our procurement process and strengthen the relationships with strategic suppliers. Critical suppliers are now subject to ESG assessment, business performance reviews and tailored upskilling sessions to match Syngene’s expectations on safety, quality, and sustainability standards. Our annual supplier summit in November 2023 saw active participation from leadership teams of over 50 strategic suppliers. The primary agenda of the summit was to communicate Syngene’s expectations from its supply partners such as commitment to decarbonization (aligned to our SBTi goals, click here) and to recognize the leaders from the supplier community who have demonstrated excellence in various business dimensions, including sustainability. Syngene also received a statement of verification for implementing ISO 20400 (sustainable procurement) principles in its supply chain in April 2024.
Syngene won the ‘Supply Chain Champion in the Pharmaceutical Sector’ award at the Institute of Supply Chain and Management (ISCM) Supply Chain Rankings 2023. This award, presented by ISCM Forums, recognizes our well organized system that ensures seamless procurement, logistics, and raw material handling on behalf of our clients.